Priscilla at Apple Got Me Listening to Daft Punk Again

As I reported a few weeks ago here, my iPad deep sixed almost as soon as I had touched down in Taiwan. As a result, I lost a six page movie review that I had written in Apple’s Pages app, and I lost the Tron: Legacy soundtrack, which I had purchased on my iPad while in Brunswick, Georgia. Y and I had left our MacBooks back in Ohio so that we could travel lighter, but this meant that I never had a chance to backup my purchase made on the iPad. Besides having all of the fun things and work stuff that I had packed on my iPad before leaving Ohio disappear, I was more than miffed that I was out a whole album of tunes that I happened to like. According to Apple’s written policy, I didn’t think I would get the soundtrack back.

However, I was thinking last night that I should see what kind of contact form iTunes provided for customers. Going through the steps it provided, I was able to send an email message to iTunes customer service about the lost album.

Today, I received a friendly email from Priscilla at iTunes customer service. She understood my problem and setup my account to automatically download the album again in iTunes. This worked flawlessly.

Now, I am listening to Daft Punk and imagining that I am on The Grid.

I am a professor of English at the New York City College of Technology, CUNY whose teaching includes composition and technical communication, and research focuses on 20th/21st-century American culture, science fiction, neuroscience, and digital technology.

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Posted in Personal, Science Fiction, Technology
Who is Dynamic Subspace?

Dr. Jason W. Ellis shares his interdisciplinary research and pedagogy on DynamicSubspace.net. Its focus includes the exploration of science, technology, and cultural issues through science fiction and neuroscientific approaches. It includes vintage computing, LEGO, and other wonderful things, too.

He is an Assistant Professor of English at the New York City College of Technology, CUNY (City Tech) where he teaches college writing, technical communication, and science fiction.

He holds a Ph.D. in English from Kent State University, M.A. in Science Fiction Studies from the University of Liverpool, and B.S. in Science, Technology, and Culture from Georgia Tech.

He welcomes questions, comments, and inquiries for collaboration via email at jellis at citytech dot cuny dot edu or Twitter @dynamicsubspace.

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