Category: Technical Communication

  • Digital Archives and Vintage Computing @ Georgia Tech, Co-Presentation by Wendy Hagenmaier and Jason W. Ellis, VCF 2.0

    Screen Shot 2014-05-03 at 11.02.38 PMOn May 4, 2014 at 11AM, Wendy Hagenmaier and I will give a co-presentation on Digital Archives and Vintage Computing @ Georgia Tech at the Vintage Computing Festival 2.0 in Roswell, Georgia. This post includes a support video embedded below, a link to our PowerPoint presentation, and a transcript of our talk.

    During my part of the presentation, I will discuss this Google Glass captured demo of the Voyager Expanded Books series ebook of William Gibson’s Sprawl Trilogy on a Powerbook 145:

    We have provided a transcript of Jason’s part of the presentation below (and Wendy’s follows):

    Digital Archives and Vintage Computing at Georgia Tech

    Jason W. Ellis and Wendy Hagenmaier

    Jason:

    [OPENING SLIDE-COMPUTERS]

    Hello and welcome to our presentation on Digital Archives and Vintage Computing at Georgia Tech. I am Jason Ellis, a Marion L. Brittain Postdoctoral Fellow, and this is Wendy Hagenmaier, Digital Collections Archivist at the Georgia Tech Library.

    In the first part of our presentation on digital archives and vintage computing at Georgia Tech, I will describe how these fit into my research and teaching before suggesting how the library can fulfill those needs for the communities it serves. Wendy will conclude with a discussion of the trajectory of the Georgia Tech Library as a place of research, learning, and making beyond the traditional image of a library.

     

    [JASON W. ELLIS]

    My primary work at Tech is to teach first year composition, tech comm, and occasionally, science fiction.

    [HOW I CAME TO FOLD VINTAGE COMPUTING INTO MY WORK]

    While I have long considered myself a computer hobbyist and I was an IT professional before going back to school to finish my degrees, I have leveraged my interest in computer technology and the human brain to do innovative research on the interplay between the digital and the biological. This raises issues of accessing digital culture on older media and making meaning from these significant forms of culture. These things are important to my research, but I want to enrich my teaching and help my students develop their digital literacies, too.

    [AUTHOR’S AFTERWORD]

    What specifically led me down this path professionally was that I needed to find a citation for a text I found online. It was an intriguing article attributed to the cyberpunk SF writer William Gibson on a Russian website (cyberpunk.ru). In it, he talks about the ephermerality of technologies—a very interesting idea in light of the fact that he wrote his novel Neuromancer on a typewriter. The afterword seemed ephemeral, too, because I couldn’t find a trace of this afterword in any printed book. A friend of my tweeted Gibson (@GreatDismal) and gave me a lead on a floppy disk-based ebook by the Voyager Company. After a search in Worldcat, the massive library database, I found a copy at the Michigan State University Library: the pictured Voyager Expanded Book series floppy disk of Gibson’s Sprawl Trilogy (Neuromancer, Count Zero, and Mona Lisa Overdrive). Unfortunately, I had no way of reading it.

    [POWERBOOK 145]

    After calling around northeast Ohio area schools and libraries without any luck finding a Macintosh with a 3.5” floppy disk drive, I turned to eBay where I acquired this Powerbook 145 (one much like the first computer I carried to Georgia Tech as a freshman in 1995). While I could have purchased an external floppy disk drive that connects with USB to access the ebook software, I wanted to experience the ebook as it was meant to be.

    [VOYAGER EBOOK SOFTWARE]

    With my Powerbook 145 and the Voyager Expanded Books floppy disk, I copied the self expanding archive’s contents to the Powerbook’s 80 MB hard drive. I observed that the Voyager ebook software is Hypercard-based. While it is made for the Macintosh Portable, it works fine on the later model Powerbook 145.

    You can navigate the complete text of the novels and afterword with the trackball or arrow keys. While it has a global search box, you can also search by clicking on a word to see where else the word appears (much like Apple’s iBooks today). It supports annotations and bookmarking with virtual paperclips—an issue of remediation.

    [AUTHOR’S AFTERWORD IN VOYAGER EBOOK]

    This was the prize that I was looking for—the original author’s afterword available only in this ebook. In fact, Gibson did not even include it in his recent collection of nonfiction writing—Distrust That Particular Flavor. If you visit my blog at dynamicsubspace.net, you can watch an experimental video that I made with the Powerbook 145, Gibson’s ebook, an iPad Air, and my Google Glass.

    [LET ME DO THAT FOR YOU]

    Besides my research with and on vintage computing, I believe that these technologies should be an important part of teaching. Our students and young people need to have an idea about how the technology we enjoy today came to be the way that it is and to know that the past is full of ideas that might be repurposed, retried, or rediscovered as we continue developing ever new digital technologies.

    For example, when I was researching Philip K. Dick in the Eaton Science Fiction Collection at the University of California at Riverside—the largest SF collection in the US if not the world—I had to stop a young, special collections librarian-in-training from jamming a one-of-a-kind cassette tape interview into a VHS machine on the AV cart. I directed her attention to the record/cassette combo on the bottom rack and offered, let me show you how to do that. These issues of use, operation, and support are passed on through teaching and first-hand experience.

    [HOW I CONNECT RESEARCH AND TEACHING]

    In my research, I have built a personal “Retrocomputing Lab” of Macs and PCs that support my research in the development of reading on screens just prior to and after the widespread adoption of the Internet. You can learn more about these on dynamicsubspace.net.

    Most recently, I have embarked on a new way of sharing my research with others. In addition to writing essays for publication in journals and online, I am using Google Glass to record my experiences as a raw dataset that I can share on YouTube to support my scholarship and connect with others.

    In my teaching, I encourage my freshmen students to learn how our computing technologies in the past and present have an influence on our neurobiology—put another way how we create computers with our brains and how do computing technologies change the way that we think over time. In Tech Comm, I have students research problems on the Tech campus that can be fixed with a technical communication solution. In one case, students resurrected an online printing solution that had died before they were students. Finally, in Science Fiction, I invite students to read Gibson’s afterword on the Powerbook and play the DOS video game interpretation of Neuromancer on an IBM-compatible PC.

    [A VISION FOR THE FUTURE OF GEORGIA TECH]

    My suspicion is that the need for accessing older media, studying vintage computing hardware and software, and teaching others how to use and preserve these technologies is not limited to literary and cultural studies. Obviously, computing is an interdisciplinary endeavor— specifically, I am thinking what Steve Jobs said about Apple being at the intersection of technology and the liberal arts—I think that this is a long tradition in computing not confined to the fine work at Apple.

    I told Wendy, Sherri Brown, Alison Valk, and Elizabeth Rolando about my hopes for the Georgia Tech Library to serve as a synthesis of vintage computing research and teaching. The library’s archival mission can simultaneously maintain access to knowledge while preserving hardware and software as important artifacts of study. The library’s learning mission can support theoretical issues such as archival work and the history of science and technology alongside practical issues of training, using, and making. The library can do this through acquisition and on-going support, providing space for this kind of work, coordinating across institutions and the private sector, outreach, and more. Already, the Georgia Tech Library is a nexus of research and teaching that evolves to meet the research and learning needs of the communities that it serves. Wendy will tell us more about that in the next part of our presentation.

    We have provided a transcript of Wendy’s part of the presentation below:

    Hi everyone, I’m Wendy Hagenmaier, the Digital Collections Archivist at the Georgia Tech Library. I’m responsible for digital archives (similar to the work Al and Anne have discussed).

     

    Reimagining the Georgia Tech Library

    In light of Jason’s insights, I want to talk about some exciting changes happening at the Georgia Tech Library—changes we’ve been referring to as “reimagining the Library.” Though some of these changes are unique to Georgia Tech, many of them reflect how libraries everywhere are evolving to anticipate the needs of future library users, including people like Jason and all of you, the attendees here today.

    The GT Library is transforming into a technological research library for the 21st century, but its mission remains the same: to be a creative partner and essential force in the learning community and the Institute’s programs.

    At the GT Library lately, we’ve been asking ourselves: How can we support the research and teaching needs of faculty like Jason and inspire the scholarship of our broader community? And how can we invite the community to explore the past and design the future? As an archivist, I’m always interested in what the past can teach us about the future, so let’s take a quick look at the GT Library of long ago…

    The Georgia Tech Library of the Past

    Welcome to the Library of the 1960s.

    Like many research libraries of the era, the GT Library provided services to support traditional, print book and journal-based research. The emphasis was on creating the most massive collection of print material possible, to position the library as a secluded, exclusive repository of knowledge that could only be found within a print collection. Imagine the shushing librarian, no food, no drink, no talking.

    This worked well for a while, but radical changes in research and daily life on campus—mobile/ubiquitous/wearable technologies, Massive Open Online degrees, flipped classrooms, project based learning, digital repositories, university history now enacted on YouTube and Twitter—have made it essential that the Library undergo its own transformation. Print book checkouts are declining, but the number of visitors to the Library is exploding and users are accessing our e-resources over a million times a year. So here we are, at the Georgia Tech Library of the Present:

    The Georgia Tech Library of the Present

    In light of the cultural shifts I mentioned, the Library is presently planning its own shifts, both literally and metaphorically, on several fronts:

    Here’s the first literal shift: the GT Library and Emory Libraries are partnering to construct a large climate-controlled facility to house the majority of our collection. This means we’re moving perhaps as much as 90% of our print collection to Emory’s Briarcliff campus. Books will be delivered to users on demand, and traditional browsing of physical library stacks will have to be translated into the digital realm.

    Another shift: the Library is conducting user research with students and faculty, including focus groups, interviews, and surveys, to develop a shared vision for the Library’s future.

    The walls of our 1960s buildings are now covered with post-it notes from dozens of internal brainstorming sessions, where we’re defining and innovating future services.

    And another literal shift: we’re working with an architectural team to completely redesign the interiors of our buildings over the next five years.

    Through reimagined spaces and services, the Library is becoming an interdisciplinary platform for scholarship, an integrated network of human and technological resources, and a champion of innovation.

    The Georgia Tech Library of the Future

    My colleague Sherri Brown and I interviewed Jason a few months ago as part of the Library’s user research, and he brought up the idea that the GT community has unmet retrocomputing needs. Faculty members from all sides of campus are encountering the need to access information stored on outdated media and to teach their students about the history of technology.

    This academic interest in retrocomputing parallels the digital archaeology work being conducted in libraries and archives—everywhere from Emory’s Digital Archives to the New York Public Library. Archivists at these institutions are using old hardware and software to access and preserve content created with obsolete technologies (such as Salman Rushdie’s manuscripts saved on floppy disks). To date, however, all of the retrocomputing work in the library world has been conducted by library staff. These digital archaeology labs are not accessible to the libraries’ user communities.

    My colleagues Jason, Sherri, Alison Valk, Lizzy Rolando and I are trying to imagine how we might do something different at the GT Library: offer our technologically-savvy patrons a chance to use the retrocomputing equipment typically restricted to library staff.

    This might take the form of one or two retrocomputing consoles—or perhaps a larger lab—within the Library, which would be available to users who would be vetted by Library staff.

    The idea is to take the digital forensics and archaeology work occurring behind the scenes in archives, plus the rise of hacker and makerspaces in libraries, plus collaborations with campus and community partners (perhaps even you?)…to imagine creating a retrocomputing lab. This space would not only serve as a hands-on historical reference point; it could activate new ideas about future technology and preservation of tools and ideas.

    So how could we make this space happen, and how might we collaborate? Collectors, experts, and community organizations like the Atlanta Historical Computing Society could support an idea like this through:

    -equipment sourcing

    -IT support and expertise, knowledge of the history of computing

    -and mentorship

    In return, a project like this might someday offer collectors, experts, and community organizations:

    -a collaborative meeting and hacking space, for making connections with like-minded people and hacking the past, present and future

    -space dedicated to preservation (libraries specialize in preservation environments in a way that most individuals and community groups can’t)

    -as well as infrastructure, branding, and support for community organizations seeking institutional allies

    In many ways, the retrocomputing space we’re envisioning resembles the high tech computing lab of Georgia Tech’s past, which once seemed so futuristic and advanced, bringing us full circle, so that imagining the future of our Library becomes an act of reimagining our past.

  • LMC3403, Technical Communication: Lego, Haptics, and Instructions

    LMC3403 Technical Communication students working with LEGO

    My LMC3403, Technical Communication students are well into their second unit project on reader-centered and process-driven fundamentals. In a fun assignment, I wanted the students to try out many different types of technical communication deliverables for different readers/audiences. Also, I wanted them to think differently about nonverbal communication with the heavy emphasis on haptics, physicality, and making.

    LMC3403 Technical Communication students working with LEGO

    In this project, their primary task is to build a set of instructions for a Lego model of their own design.

    Their Lego model should represent something about their studies, their professional field, or their entrepreneurial spirit.

    LMC3403 Technical Communication students working with LEGO

    Their project began with the creation of a proposal memo that laid out their entire project: designing instructions, testing instructions, reporting on tests in a memo, revising instructions, and reflecting on the project in a memo.

    Throughout the process, they have to be mindful of different audiences (executives, managers, and customers).

    LMC3403 Technical Communication students working with LEGO

    In these photos, the students are busy at work creating the first version of their Lego models.

    I was happy to overhear someone say, “It’s nice to actually do something fun in a class for once!”

    LMC3403 Technical Communication students working with LEGO
  • Adventures with a CustoMac: My Instructions for Turning Asus P8Z77-V Based PC into a Screaming-Fast Hackintosh

    16 GB Transcend Flash Drive from NOVA in Taipei, Taiwan
    16 GB Transcend Flash Drive from NOVA in Taipei, Taiwan

    My friend sent me a link to a video by someone who turned an older Core2Duo-based Dell Optiplex into a Hackintosh. The video convinced me to do something that I had been meaning to do for a long time but had never got around to actually doing: removing Windows 7 on my ASUS P8Z77-V/Intel i7-based PC that I built late last year and  installing Mac OS X 10.8.

    A Hackintosh, or what some folks call a CustoMac, is a standard PC that runs one of the Intel-based version of Mac OS (this includes 10.4 Tiger, 10.5 Leopard, 10.6 Snow Leopard, 10.7 Lion, and 10.8 Mountain Lion).

    Prior to this project, I had purchased Mountain Lion from the MacApp Store for my old MacBook 5,1 (Aluminum Unibody, Late-2008). When my parents gifted me a rMPB, it already had Mountain Lion installed. This gave me the needed components that I needed to setup my flash drive to install Mac OS on my PC: a Mac and a purchased copy of Mountain Lion.

    According to the definitive source for creating CustoMacs, TonyMacx86, my hardware isn’t ideally suited for a pain-free installation (If you are beginning from scratch, you should check out TonyMacx86’s excellent buyer’s guide here). Nevertheless, I worked my way through six re-installations before discovering the combination of settings that yielded a reliable and stable Mountain Lion installation.

    This is my PC’s hardware configuration:

    • ASUS P8Z77-V LGA 1155 Z77 ATX Intel Motherboard
    • Intel Core i7 2700K LGA 1155 Boxed Processor
    • Corsair XMS3 Series 16GB DDR3-1333MHz (PC3-10666) CL 9 Dual Channel Desktop Memory Kit (Four 4GB Memory Modules)
    • evga 01G-P3-1561-KR GeForce GTX 560 Ti 1024MB GDDR5 PCIe 2.0 x16 Video Card
    • Antec High Current Gamer 750W Gamer Power Supply HCG-750
    • Corsair Vengeance C70 Gaming Mid Tower Case Military Green
    • Cooler Master Hyper 212 Plus Universal CPU Cooler
    • Samsung 22X DVD±RW Burner with Dual Layer Support – OEM
    • Intel 128 GB SATA SSD
    • Western Digital Caviar Green WD10EARX 1TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5″ Internal Hard Drive – Bare Drive

    These are the steps that led to my successful Mountain Lion installation:

    1. Follow TonyMacx86’s UniBeast (the software that prepares your installation media) and Mountain Lion installation guide here. I have modified the instructions below to reflect what I did after creating my bootable flash drive containing the Mountain Lion installer and a folder that I made containing MultiBeast (the software that configures your Mountain Lion installation for your computer’s hardware). (Depending on your needs, you might need other software, including MaciASL, which can create a DSDT file–another kind of configuration file for MultiBeast that gives Mac OS the information that it needs to run well on your hardware. You will need to configure it with sources  from PJALM’s DSDT Patch Repositories. Ultimately, I decided to proceed with a DSDT-free installation.)
    2. Turn on the PC with the flash drive inserted on one of the front mounted USB 3.0 slots.
    3. Press F8 to select bootup device and select the flash drive.
    4. Chimera, the bootloader software, provides you with an option to select the flash drive’s Mac OS installation to boot. If you press the down arrow key on the keyboard, you will be presented with other options including help. If you begin typing, you can enter commands to assist with booting the installer.
    5. On the Chimera boot selection screen, type “PCIRootUID=0”. Press Enter. This ensures that the installer’s Mac OS installation will display video correctly. Without this option, the screen goes dark after the Apple logo over gray screen.
    6. From the Mac OS installer menu bar, select Utilities > Disk Utility > Format your boot drive for Mac OS Extended, Journaled. Close the Disk Utility window to return to the installer. Proceed with installation. Reboot when completed.
    7. Press F8. Select the flash drive. At the Chimera screen, select your internal hard drive’s new Mac OS Mountain Lion installation, type in “PCIRootUID=0”, and press Enter.
    8. Mountain Lion will boot from your hard drive and begin the setup procedure (choosing location, creating your Admin account, etc.).
    9. If you have already downloaded MultiBeast and placed it in a new folder on your flash drive, open your flash drive from the Desktop, navigate to MultiBeast, and launch it.
    10. Proceed to the selection screen and check these things:
      1. UserDSDT or DSDT-Free Installation
      2. Drivers & Bootloaders > Drivers > Audio > Realtek ALC8xx > Without DSDT > ALC892
      3. Drivers & Bootloaders > Drivers > Network > hnak’s AppleIntelE1000e Ethernet
      4. Drivers & Bootloaders > Drivers > Miscellaneous > USB 3.0 – Universal
      5. Drivers & Bootloaders > Drivers > System > Patched AppleIntelCPUPowerManagement > OS X 10.8.x
    11. Complete installation and close MultiBeast.
    12. Navigate to Applications > Utilities > Disk Utility. Select your hard drive and click Repair Permissions. When completed, close Disk Utility, eject your flash drive and remove from the USB port, and reboot.
    13. When back at the Desktop, go to System Preferences > Energy Saver > Disable Computer Sleep by sliding the widget to the far right.
    14. Plug your computer into your router with an ethernet cable if you have not already done so. You can easily get online with the wired connection.
    15. Your installation is complete!

    Mac OS X 10.8.4 desktop showing CPU and memory. Everything is running a-okay!
    Mac OS X 10.8.4 desktop showing CPU and memory. Everything is running a-okay!

    I chose to go this route, because I could not get Mac OS to boot with the DSDTs that I created with MaciASL (using the configuration for the P8Z77-V motherboard and graphics source per PJALM’s instructions). My problems could have been related to the DSDT or due to incompatibilities between its settings and my P8Z77-V’s BIOS ROM version (I was unable to use the motherboard’s BIOS Flashback feature to successfully load one of these hacked BIOS ROMs on this site). Apparently, if you can get the DSDT to install correctly and have the hacked BIOS, you will be able to enjoy power management settings and control. Since I have my computer only on when I am using it, I do not have any problem with this lack of functionality. Since installation, my Hackintosh has been running great. It is snappy, video and sound work great, network connectivity is fine, and Doom 3 plays fantastically at 1080p!

    After the installation, I discovered one tremendous problem: FileVault cannot be activated for your boot drive. Apparently, this is due to FileVault needing a real Mac’s EFI environment (or the error message that it generates indicates that it has to do with its inability to re-partition the bootdrive–likely due to the Chimera bootloader). As far as I can tell from reading posts on the TonyMacx86 forums, there is no way around this problem. One option would be to save your files in a TrueCrypt container or fully encrypted drive that is separate from your bootdrive. Another way is to use TrueCrypt full disk encryption as detailed on this helpful blog post from Frugal Computing (FC also has some great articles about building Hackintoshes).

    Others in the TonyMacx86 forums have had varying levels of success with the Asus P8Z77-V and Mountain Lion, so I do not want to dissuade you from attempting to get more functionality on your installation. The above is simply a report of what worked for me. It might work for you, and it might give you a beginning for your own Hackintosh project.

  • Georgia Tech’s Celebrating Teaching Day 2013

    My poster and I.
    My poster and I.

    This morning, Georgia Tech’s Center for the Enhancement of Learning (CETL) hosted the annual Celebrating Teaching Day.

    We began with a poster session that showcased pedagogies and assignments from across campus.

    A number of Brittain Fellows had their posters on display and we were there in force to talk about our teaching of communication as rhetorical and multimodal (WOVEN = written, oral, visual, electronic, and nonverbal). I presented my poster on, “Writing the Brain: Composition and Neuroscience” [you may view it here–with thanks to my student Jinming Hu for giving me permission to share his work from class].

    Fellow Britts: Olga Menagarishvili, Mollie Barnes, Emily Kane, and Iuliu Ratiu
    Fellow Britts: Olga Menagarishvili, Mollie Barnes, Emily Kane, and Iuliu Ratiu

    We were able to share teaching ideas and techniques with others from the Georgia Tech community.

    Emily Kane explaining her assignments.
    Emily Kane explaining her assignments.

    The poster session was very well attended by people from across campus. The posters demonstrated the innovative teaching taking place at Georgia Tech.

    Lots of visitors and lots of posters at Celebrating Teaching Day, 2013.
    Lots of visitors and lots of posters at Celebrating Teaching Day, 2013.

    After the poster session, we were treated to lunch, an awards ceremony, remarks by President Bud Petersen, and finally, a presentation by Dr. Derek Bruff of Vanderbilt University on “Social Pedagogies.”

    Derek Bruff's Social Pedagogies Presentation.
    Derek Bruff’s Social Pedagogies Presentation.

  • Learning and Teaching New Tricks in Technical Communication: Presentations on Single-Sourcing and Digital Literacy

    LCARS Initialization Screen from Star Trek: TNG Technical Manual for Windows 3.1

    As a member of Georgia Tech’s Brittain Fellowship in the Writing and Communication Program, I have the tremendous opportunity to participate in seminars with my peers after the day’s teaching is done.

    All Brittain Fellows are required to participate in the weekly Digital Pedagogy seminar on Wednesday evenings and those Fellows who are specifically teaching technical communication or business writing are also required to join the weekly Technical Communication seminar on Monday nights. Since I am not teaching tech comm but eager to teach it in the near future, I volunteered to join the tech comm folks on Mondays.

    At the beginning of the semester in both seminars, we brainstormed and chose topics to present on. From the list of topics, two people elected to work together to choose readings and guide the discussion. For tech comm, we picked these topics to discuss during the fall semester: Rhetorical vs. Instrumental; Career planning; the Ethos or Soul of Technical Communication; Syntactics, grammar, conventions in tech discourse; Gender and Technical Discourse; Visual literacy; Accessibility issues; Single-sourcing and user experience (UX); Digital Literacy and Social media; Workplace Ethics, Technical Discourse, and Business Culture; Service learning; Orality and Nonverbal Communication in the workplace;  and Disciplinary distinctions and conventions.

    As you might guess from my research interests in digital discourses, I volunteered to present one week on Single-sourcing and user experience (UX) and another week on Digital Literacy and Social media.

    Rachel Mahan and I presented on single-sourcing and user experience on Oct. 29, 2012. After I introduced different approaches and theoretical issues surrounding single-sourcing, Rachel shared her personal workplace experience with single-sourcing. I also shared firsthand experience from fellow Georgia Tech alums Smitha Prasadh and Andrew Pilsch (many thanks!). You can find our discussion readings and questions on TechStyle here.

    Olga Menagarishvili and I presented on Digital Literacy and Social Media on Nov. 5, 2012. I lead the group through a number of tools for analyzing social media privacy, and Olga prepared a fun active learning “jigsaw” assignment to lead the group toward a deeper discussion of “layered literacies.” You can find our readings, discussion questions, and online resources on TechStyle here.

    I am now developing my first technical communication syllabus and assignments. I have some ideas about how to approach technical communication from simultaneously practical (workplace-oriented) and imaginative (science fictional) directions. I want to guide students to be exemplary technical communicators who capably demonstrate and understand the rhetorical, critical, and ethical dimensions of what that entails. We will see when the opportunity for me to do this will present itself.